Behind the Scenes at CFM: The Team Powering a Seamless B2F Experience

At CFM, we’re proud of our unique B2F (Business-to-Factory) model, our 24/7 online ordering system, and our advanced digital workshop. But what really makes it all work? Today, we’re taking you behind the scenes to meet the incredible teams that drive our entire operation.

Behind the Scenes at CFM -- The Team Powering a Seamless B2F Experience.jpg

CFM IT Team: Pioneering Technological Innovation

The IT team at CFM works tirelessly to ensure flawless service for every visit to the CFM website. This remarkable team has revolutionized industry standards with innovative B2F model, eliminating middlemen and connecting customers directly with factories to provide a streamlined, standardized ordering process. But CFM’s innovation doesn’t stop there. CFM IT team has developed ‘’personalized product selection options’’ and ‘’exclusive client access services’’, giving customer a competitive edge. With a reliable and continuously optimized supply chain, CFM empowers its clients to focus on expanding their core operations.

Customer Support Teams: More Than Just an Order

CFM’s support doesn’t end once an order is placed. With real-time order tracking, the experienced sales team swiftly addresses any issues and coordinates with the design and production teams to ensure smooth order fulfillment. To overcome time zone challenges, CFM has introduced an extended online customer support team. Unlike automated responses, this team is available until 11 PM China time (11 AM Washington D.C.), significantly enhancing the experience for night-time orders. The close collaboration between online and offline sales teams ensures that every order is completed accurately and efficiently.

Design Team: Where Creativity Meets Efficiency

The design team is the creative core of CFM. Leveraging a proprietary CFM artwork processing system, they offer 24/7 online services throughout the year, unaffected by holidays or time zone constraints. CFM’s team of 20 in-house designers works in three shifts, ensuring that artwork processing is efficient around the clock. No matter where you are in the world, CFM’s design team is ready to provide timely support, adapting to your schedule and needs.

Production Team: Digital and flexible production center

Once your design is approved, your order moves directly into CFM’s advanced digital printing facility. Operating 365 days a year, this facility ensures that no holiday or weekend disrupts your order’s progress. With a smart production management system, automated conveyor belts, state-of-the-art color calibration screens, and laser cutting machines and so on, CFM’s production process is designed to deliver precision, speed, and professional results. This intelligent, flexible manufacturing guarantees that clients receive unparalleled production quality and speed.

Beyond the IT, sales, design, and production teams, CFM also boasts excellent finance, logistics, and marketing departments. Each team operates with speed, precision, and unwavering dedication, consistently delivering exceptional service to clients.

At CFM, excellence is not just a goal but a standard—one that drives the team to continuously create value and support business growth.


CFM--A leading service provider for efficient visual solutions.

The first B2F purchasing model in the ad textile print industry, all orders placed online are directly auto sync to our workshop for printing.

The first direct-to-workshop system, systems integration/ auto order sync.

24hr online ordering service &24hr/365days printing service, no weekend & no holiday delays.

24hr online artwork service--20 in-house artwork person, 3 teams x 8 hours shifts ensure efficient day&night artwork processing.

Your time zone is our time zone, and we are at your service even at 3 am (CST/UTC+8)